My Gratitude to You and Your Team
My Gratitude to You and Your Team
My,,Gratitude,,to,,You,,and,,Your,,Team
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Dr. Desai,

I wanted to take a moment to express my gratitude to you and your team for a job - Well Done!  As you stated on June 9th, "in about 24 hours, you will feel normal again."  Correct and on the mark.  I feel great!  All the internal plumbing is in perfect working order with normal sensation.  Specifically, you and your team's performance in professionalism, technical competence, sensitivity, kindness and understanding were Outstanding! throughout the entire process.  Anytime I had a question, Ms. Roane was thorough, crisp and clear - and correct as to what to do, the outcome and timing.  My experience under your direct leadership and execution were flawless with the end result - just as you had stated are - On the Mark! - Great Job!  and very much appreciated.  In the future, hopefully we may never need to cross paths for the same reason.  However, in the event I do develop another kidney stone or two, I will definitely contact you.

Best regards,

Carl J. Vella